GegoCraft Support
We'd Love to Hear From You
Have a question about a product, your order, or just want to say hello? We're here to help — and we're pretty quick about it too.
-
-
-
Our Address
GegoCraft
100 Feet Road, Near Bhuwana Circle
Udaipur – 313002
Rajasthan, India -
Support Hours
Monday – Saturday
10:00 AM – 6:00 PM ISTClosed on Sundays & public holidays.
Send Us a Message
Frequently Asked Questions
How do I track my order?
Once your order is dispatched, you'll receive a tracking link via email or SMS. You can use this to track your shipment in real time. If you haven't received a tracking update within 2 business days of placing your order, please email us at contact@gegocraft.com.
Can I change or cancel my order after placing it?
We process orders quickly, but if you reach out within a few hours of placing your order, we'll do our best to accommodate changes or cancellations. Email us immediately at contact@gegocraft.com with your order number.
What payment methods do you accept?
We accept secure prepaid payments only — UPI, debit/credit cards, and popular wallets at checkout. This keeps delivery reliable and helps us ship your order faster.
My item arrived damaged. What do I do?
We're sorry to hear that! Please email us at contact@gegocraft.com within 48 hours of delivery with your order number and a photo of the damaged item. We'll arrange a replacement or refund as quickly as possible.
Do you ship outside India?
Currently we ship only within India. We're working on expanding international shipping — follow us on Instagram @thegegocraft to stay updated!
Prefer to Chat?
Send us a DM on Instagram for faster responses. We're active daily and love hearing from our customers!